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You will be asked to provide the following information to open an account:

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Leon County Department of Development Support & Environmental Management (DSEM)

Privacy Policy
This Privacy Statement describes how information is collected and used from visitors to the Leon County, FL, Accela Citizens Access Web Site. This Privacy Statement does not apply to links provided to other web sites and the privacy statements from those sites will need to be referenced. As this Privacy Statement may change without notification, the user is encouraged to review this page frequently.
Disclaimer
By using the services provided by the Leon County, FL, Accela Citizens Access Web Site, the user agrees to indemnify and hold harmless Leon County, as well as any party involved in storing, retrieving, or displaying information collected from the user from any damages of any type that may be caused by retrieving the information collected from the user over the Internet.

Information Collected and How it is Used
For online transactions conducted on the Leon County, FL, Accela Citizens Access Web Site, the user will be asked to enter a property address (location of the proposed activity) within the unincorporated boundaries of Leon County. If the address is validated to be located within the unincorporated boundaries of Leon County, the address will be stored, along with personal contact information, and the user will then be directed to a third party vendor web site responsible for processing credit card payments for the Development Support and Environmental Management (DSEM) required application review fees.

Online Payments and Public Records
A third party vendor responsible for processing credit card payments will securely process credit card information. Using this site in effect authorizes the third party vendor to obtain personal data in order to process the credit card payment. This third party vendor will be required to protect the security of the user's information during transmission by using Secure Sockets Layer (SSL) software to encrypt information. In accordance with Florida Statutes, Section 119.071(5 )(b), Leon County is exempt from public records disclosure of all bank account numbers, and debit, charge, and credit card numbers which may be held by the Leon County, FL, Accela Citizens Access Web Site's third party payment processing vendor. No credit card or related personal information is stored on Leon County file servers regarding the online permitting service. All other information (non-credit card related information and data) provided through online means will become a public record and is subject to the applicable provisions of Florida Statutes noted above.

Refunds
Refunds of online payments will not be issued unless approved by the Director of Development Support and Environmental Management. 
Contact Information
If there are any questions or concerns about Leon County, FL, Accela Citizens Access Web Site use of the personal information provided or about this Privacy Satement, please call (850) 606-1300 and please state that you have questions about the Leon County, FL, Accela Citizens Access Web Site Privacy Statement.

 
 
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